Contact us

Do you have questions, feedback, or need further information?
If you cannot find the answer to your question on our information pages, or if anything remains unclear, please email us at support@mddworks.com. Please include your name, phone number, and location. If you are contacting us regarding after-sales service, please attach photos of the product in question.
Customer Service – Opening Hours:
Monday to Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed
Frequently Asked Questions (FAQ):
Q: How long will it take to receive my package?
A: Please note that it takes us an average of 3 to 7 days to process your order and prepare it for shipment. Rest assured, we are doing our utmost to deliver your order to you as quickly as possible! Once your order has shipped, the estimated delivery time is between 14 and 30 days, depending on the country or region. Please also take into account any public holidays that might affect delivery times.
Q: What is the company's return policy?
A: Once we have received your return and inspected the condition of the item, we will process your return or exchange. Please allow at least 14 days from the time we receive the goods for your return or exchange to be processed.
Q: How can I contact you regarding my order?
A: You can contact us via email at support@mddworks.com or use the contact form found on this page.

Do you have questions, feedback, or need further information?
If you cannot find the answer to your question on our information pages, or if anything remains unclear, please email us at support@mddworks.com. Please include your name, phone number, and location. If you are contacting us regarding after-sales service, please attach photos of the product in question.
Customer Service – Opening Hours:
Monday to Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed
Frequently Asked Questions (FAQ):
Q: How long will it take to receive my package?
A: Please note that it takes us an average of 3 to 7 days to process your order and prepare it for shipment. Rest assured, we are doing our utmost to deliver your order to you as quickly as possible! Once your order has shipped, the estimated delivery time is between 14 and 30 days, depending on the country or region. Please also take into account any public holidays that might affect delivery times.
Q: What is the company's return policy?
A: Once we have received your return and inspected the condition of the item, we will process your return or exchange. Please allow at least 14 days from the time we receive the goods for your return or exchange to be processed.
Q: How can I contact you regarding my order?
A: You can contact us via email at support@mddworks.com or use the contact form found on this page.